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Your Groupon voucher was purchased on the Groupon website, but the merchant is going to provide services related to it, or deliver the product you're entitled to.
Merchant contact details and delivery window information can be found in the fine print of your Groupon. You may need to quote the voucher and security code to the merchant for them to correctly identify your order.
We kindly ask you to contact the merchant for ALL enquiries first. Do not hesitate to reach out to us if the merchant is unreachable or you DO NOT receive a satisfactory answer.